Terms of service
Terms of Service
Welcome to Centellian24! These Terms of Service ("Terms") govern your use of our website, products, and services available at https://centellian24.in. By accessing or using our Website, you agree to be bound by these Terms.
If you do not agree with any part of these Terms, please do not use our services.
1. General Terms
By using this Website, you confirm that you are at least 18 years old or are using the Service under the supervision of a parent or legal guardian.
We reserve the right to modify, update, or discontinue any part of our services at any time without prior notice.
2. Accounts & Orders
You are responsible for maintaining the confidentiality of your account credentials.
We reserve the right to refuse or cancel any order at our discretion, including cases of suspected fraud, unauthorized transactions, or misuse of our services.
Product prices and availability are subject to change without prior notice.
3. Payments & Billing
We accept secure online payment methods including credit/debit cards, UPI, and digital wallets.
Cash on Delivery (COD) is not available.
By completing a purchase, you agree to provide accurate and complete payment information.
If a transaction fails or is declined, your order may be automatically cancelled.
4. Shipping & Delivery
Orders are typically processed within 1–2 business days.
Delivery timelines may vary depending on your location.
We are not liable for delays caused by courier services, natural events, or circumstances beyond our control.
5. Returns & Refunds
Due to hygiene and safety reasons, we do not accept returns on skincare and beauty products.
Exchanges are only applicable if a wrong product is delivered.
You must contact us within 48 hours of delivery with proper proof (unboxing video/photos).
Refunds, if applicable, will be processed as per our Refund Policy.
6. Product Usage & Disclaimer
Our products are intended for external use only.
We recommend performing a patch test before full application.
Centellian24.in is not responsible for any allergic reactions, skin sensitivities, or misuse of products. Customers are advised to consult a dermatologist if they have specific skin concerns.
7. Intellectual Property
All content on this Website, including text, images, logos, and designs, is the exclusive property of Centellian24.in and is protected under applicable copyright and trademark laws.
Unauthorized use, reproduction, or distribution of any content is strictly prohibited.
8. Limitation of Liability
We are not liable for any indirect, incidental, or consequential damages arising from the use of our Website or products.
Our total liability for any claim shall not exceed the amount paid for the product in question.
9. Termination
We reserve the right to terminate or suspend access to our services immediately, without prior notice, if you breach any of these Terms.
10. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of India. Any disputes arising shall be subject to the jurisdiction of Mumbai, Maharashtra.
11. Contact Us
If you have any questions regarding these Terms, please contact us:
📧 Email: hello@centellian24.in
🌐 Website: https://centellian24.in
