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Frequently asked questions

How can I track my order?

Once your order is shipped, you will receive a tracking link via SMS/WhatsApp/email to track your delivery in real-time.

How fast is the delivery?

Orders are usually delivered within 3–5 working days. Delivery time may vary slightly based on your location.

Do you offer delivery across India?

Yes, we provide PAN India delivery, including metro cities and remote areas.

What if I receive a wrong or damaged product?

If you receive a damaged or incorrect product, contact us within 24 hours with photos, and we will resolve it quickly.

Is the product original and safe to use?

Yes, all our products are 100% original and quality checked before dispatch to ensure safety and effectiveness.

Are your products safe to use on Indian skin?

Absolutely. Our products are dermatologically tested and safe for Indian skin types. However, we always recommend doing a patch test before full use.

What payment options are available?

We currently accept prepaid payments only for a faster and more secure checkout experience.

You can pay using:

  • UPI (Google Pay, PhonePe, Paytm, etc.)
  • Debit & Credit Cards (Visa, Mastercard, American Express, RuPay, Discover, Diners Club)
  • Digital Wallets (Paytm, Amazon Pay, Airtel Money, Freecharge, Ola Money, MobiKwik)
  • Net Banking

All payments are 100% secure and encrypted to ensure your safety.

Prepaid orders are processed faster and given priority dispatch.